Payment declined but still got charged

I was using Apple Cash to buy an app I wanted. When I bought it, the payment declined. However, it still charged me the price of the app and when I try to get a refund the purchase isn't even there.

Posted on Aug 26, 2022 11:55 AM

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1 reply

Eric Root

Level 10

685,269 points

Aug 26, 2022 11:58 AM in response to Tomred412

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement. *

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Payment declined but still got charged

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