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Refund claimed as resolved, yet I don't see it on my account

I requested refund for subscription and after 48 hours of request, I received the status claim that is refunded but I didn’t get my amount back in my account. Why is this problem? I want my cash back in my account. I


[Edited by Moderator]

Posted on Aug 26, 2022 11:47 PM

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Question marked as Top-ranking reply

Posted on Aug 26, 2022 11:54 PM

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

2 replies
Question marked as Top-ranking reply

Aug 26, 2022 11:54 PM in response to syeda11

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

Refund claimed as resolved, yet I don't see it on my account

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