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i am unable to touch the sides of my screen

when i am using the keyboard or pressing something on my screen i cannot touch buttons like the number button below the arrow shift key or the first and last letter of the first row of my keyboard


i already did a force restart on my phone but nothing worked and i also made sure it was updated


i cannot afford to change the screen or anything but thanks in advance

Posted on Aug 27, 2022 2:41 PM

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Question marked as Best reply

Posted on Aug 27, 2022 3:30 PM

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

1 reply
Question marked as Best reply

Aug 27, 2022 3:30 PM in response to alinine

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

i am unable to touch the sides of my screen

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