Apple watch must unlock iphone to call

My version 5.0 watch (& iPhone 8+ with the latest updates (always)+ have re-started both devices several times) requires my iPhone be unlocked to dial a contact. In an emergency 🆘, when I DO NOT require 911, but rather a nearby by friend, I can't call from my watch without unlocking my iphone! This DEFEATS the purpose of wearing a watch to begin with. This did not happen two years ago when I fell, and broke my elbow.

Why, why, why?????

iPhone 8 Plus

Posted on Aug 27, 2022 3:35 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2022 12:17 PM

Confirm watchOS version 8.6 and iOS version 15.6.1 and update if not, and confirm your Watch (presumably Series 5 and not version 5) has an active cellular plan and also has a valid cellular network connection, then un-pair and re-pair the Watch, and then failing that then contact your carrier to confirm the cellular plan and connection is working, and if that’s all working and current then contact Apple Support.


4 replies
Question marked as Top-ranking reply

Aug 28, 2022 12:17 PM in response to AaahsLakeLiving

Confirm watchOS version 8.6 and iOS version 15.6.1 and update if not, and confirm your Watch (presumably Series 5 and not version 5) has an active cellular plan and also has a valid cellular network connection, then un-pair and re-pair the Watch, and then failing that then contact your carrier to confirm the cellular plan and connection is working, and if that’s all working and current then contact Apple Support.


Aug 28, 2022 12:30 PM in response to AaahsLakeLiving

There is nothing wrong with what sberman posted. There are thousands of users that post here. He could not possibly know that YOU, aside from everyone else here, are 'not someone who knows very little about iPhones...'

Had you stated in your original post that you had a cellular model watch, then he likely wouldn't have posted the same comment. A user posting a potential solution or commenting to your question doesn't imply anything about you or your knowledge level.


When this happens to you, do you actually have your phone along with you? or is your phone left behind and you only have your watch?


I just tested with my iPhone and Apple Watch (my watch is not a cellular model) and I was always able to make a call.. whether my phone was locked, unlocked or requiring passcode to enable Face ID.. Of course I'm at home connected to WiFi.


The suggestion by MrHoffman to un-pair and re-pair your watch sounds like good next steps to me.

Otherwise you can always contact Apple directly using the Get Support link at the top of the page

Aug 28, 2022 11:55 AM in response to AaahsLakeLiving

Oh, YES 👍🏻 I DO have a CELLULAR iPhone, and have had cellular version 2, 3, & now 5.0. I am not someone who knows very little about how iPhones & their watched interact, and work. This is why this problem now is suddenly so frustrating to me.

I’m glad you haven't had this bug happen to you, but I do have it occurring. If someone doesn't know how to FIX it, I prefer they not imply I don't know what kind of watch I have.

Thanks so much.

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Apple watch must unlock iphone to call

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