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I've been working with apple for three weeks now and for some odd reason they are unable to help me with this problem. I've been down to the apple store, Ter1, Ter2, Ter3 & also their mangers. I keep calling, never once got a call back. Can anyone else help me with this problem. It shouldn't be taking this long for apple to figure out a solution to this problem.

Posted on Aug 27, 2022 4:59 PM

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5 replies

Aug 27, 2022 5:54 PM in response to Kong1986

Make sure eveything is being done as instructed in Set up Family Sharing - Apple Support

Read the section: "Invite people to join your family"


Also make sure you are not violating some basic requirement for Family Sharing such as inviting a person in a different country or somebody who has joined too many families in one year. Although the message is vague, if you persistently see that kind of message it is unlikely to be a server error on Apple's part but some basic issue blocking the person from joining.


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support





Aug 27, 2022 5:33 PM in response to Eric Root

I'm trying to add an Apple Watch to my account since she has a stand alone account. Apple informed me I have to add the account needs to be added to the Family Sharing. So I goto Setting>My name>Family Sharing >Add Member>Invite People. I've tried this with Air Drop, Messages, and the apple rep told me to try another way but when I open the invite and click join family sharing, I get a message saying Unable to complete this action at this time.

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