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Level 1

4 points

My screen is frozen and won’t turn off

My screen is frozen and I can’t clear it or power off

iPhone 11, iOS 15

Posted on Aug 27, 2022 8:59 PM

Top-ranking reply

Level 10

195,657 points

Posted on Aug 27, 2022 9:03 PM

Tuckertkim Said:

"My screen is frozen and I can’t clear it or power off"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

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