“There’s an issue with your iPhones ability to use Face ID. This error message prevents my iPhone 11 from being able to use Face ID. Any solutions?

How do you resolve?

iPhone 11, iOS 15

Posted on Aug 27, 2022 10:23 PM

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Question marked as Top-ranking reply

Posted on Aug 27, 2022 10:24 PM

Have a look at these two articles -


If an alert says Face ID has been disabled on your iPhone or iPad Pro

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)



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“There’s an issue with your iPhones ability to use Face ID. This error message prevents my iPhone 11 from being able to use Face ID. Any solutions?

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