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I cancelled a monthly subscription, but didn't realize that I was still being charged.

How do I dispute a monthly charge. I don't have a record of cancelling the monthly subscription?


Posted on Aug 28, 2022 8:26 AM

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Question marked as Apple recommended

If you are talking about iCloud subscription.:

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.

The subscription runs as long as you don't downgrade.


The iCloud + subscription will be terminated depending on the start date.

If you start on August 1 and are going to cancel now, the subscription will stop on November 1, a monthly term is used.

Once your iCloud+ request has been deactivated, you should receive an invoice in your email.


See also the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

 






Posted on Aug 28, 2022 8:35 AM

1 reply
Question marked as Apple recommended

Aug 28, 2022 8:35 AM in response to Abroad2

If you are talking about iCloud subscription.:

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.

The subscription runs as long as you don't downgrade.


The iCloud + subscription will be terminated depending on the start date.

If you start on August 1 and are going to cancel now, the subscription will stop on November 1, a monthly term is used.

Once your iCloud+ request has been deactivated, you should receive an invoice in your email.


See also the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

 






I cancelled a monthly subscription, but didn't realize that I was still being charged.

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