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mac book pro is not charging

When i disconnect from the mains, the computer shuts off. The battery shows fully changed but it appears it is not. The battery has had 800 charging cycles.


MacBook Pro 15″, macOS 11.6

Posted on Aug 28, 2022 11:35 AM

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Question marked as Apple recommended
NareshGG wrote:

When i disconnect from the mains, the computer shuts off. The battery shows fully changed but it appears it is not. The battery has had 800 charging cycles.




On an intel mac you can try resetting the SMC Reset the SMC of your Mac - Apple Support


check the battery condition if no resolve—

>(Option key) System Information>Hardware>Power>Battery>Condition





Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

Get help with your Mac notebook battery - Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Service & Repair - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



Posted on Aug 28, 2022 12:58 PM

2 replies
Question marked as Apple recommended

Aug 28, 2022 12:58 PM in response to NareshGG

NareshGG wrote:

When i disconnect from the mains, the computer shuts off. The battery shows fully changed but it appears it is not. The battery has had 800 charging cycles.




On an intel mac you can try resetting the SMC Reset the SMC of your Mac - Apple Support


check the battery condition if no resolve—

>(Option key) System Information>Hardware>Power>Battery>Condition





Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

Get help with your Mac notebook battery - Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Service & Repair - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



Aug 28, 2022 10:02 PM in response to NareshGG

If your MacBook is not charging then it might be due to a simple issue like improper connection, or it could be due to a complex problem like wrong power settings in SMC. At first you can try the below quick fixes to resolve the issue:


1. Check if the MacBook’s power adapter is properly attached to the power source and MacBook's charging port. Remove it once and re-attach it.

2. The MacBook adapter has three parts: Adapter, removable plug, and cable. Detach everything & clean, if there is any carbon deposit, it will get cleaned.

3. Check the adapter and cable for any physical damage.

4. Make sure that you are using the right charger compatible with your MacBook. Every MacBook model requires its specific charging adapter; else, it won't charge.

5. Make sure your adapter isn't overheating. If the adapter overheats, your Mac will shut the power intake until the adapter cools off.

6. Check the charging port on your MacBook and ensure that there is no dust or dirt in it.


Hope the above fixes will resolve the problem and make your MacBook charging normally. If not, then try the below methods to fix any software related issue:


1. Check the battery of your MacBook.

2. Reset SMC.

3. Update or Reinstall macOS.


Hope the above methods and solutions will help you resolve the issue!

mac book pro is not charging

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