GoPro
Hello, i bought a GoPro subscription through iTunes and it is not working. How can i get help about it? Thanks
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi CarlosGoPro,
Thanks for coming to Apple Support Communities for help today.
For help with app functionality, you would need to contact the app developer. Here's how: How to contact an app developer.
"Contact the developer of an iOS, iPadOS, or watchOS app
- Open the App Store on your iPhone, iPad, or iPod touch.
- Search for the app, then tap it. If you can't find it, tap the account button
or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app. - The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."
If you are wanting a refund, please see: Request a refund for apps or content that you bought from Apple.
"How to request a refund
- Sign in to reportaproblem.apple.com.
- Tap or click "I'd like to," then choose "Request a refund."
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."
Have a fantastic day!