See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
If Face ID isn't working on your iPhone or iPad Pro *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
If Face ID isn't working on your iPhone or iPad Pro *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
"A problem was detected with the TrueDepth Camera. Face ID has been disabled."
What to do next
"A problem was detected with the TrueDepth Camera. Face ID has been disabled." What to do next Update your iPhone or iPad to the latest version of iOS or iPadOS. Check if there is an issue with Face ID in
