You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

4dpllgk Author

Level 1

4 points

How do I reset passcode

my old iPad is asking for a passcode after I have cleared out my data.. I don’t remember the passcode. I have sold iPad & want new customer to be able set up iPad

iPad

Posted on Aug 28, 2022 1:12 PM

Top-ranking reply

sberman

Level 10

268,227 points

Posted on Aug 28, 2022 1:26 PM

If it’s truly the iPad’s passcode that’s the issue, read and follow the article linked above.

However:

4dpllgk wrote:

I have sold iPad & want new customer to be able set up iPad

It may be that you did not thoroughly cleanse your iPad before selling it. In that case:

How to remove Activation Lock - Apple Support

View in context

How do I reset passcode

Similar questions