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Please help

I can’t update my payment method and it says my Apple ID is locked. I can’t download apps or update them.

Posted on Aug 28, 2022 3:14 PM

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Level 8

40,503 points

Posted on Aug 28, 2022 3:15 PM

If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

You need to reset your password to regain access. Learn how to reset your password.

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help.

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