the system wants to send confirmation code to my old cell phone number
I’m trying to reset my AppleID password, however, the system is trying to send the verification code to an old cell phone number.
I’m trying to reset my AppleID password, however, the system is trying to send the verification code to an old cell phone number.
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
If you can get a code to sign in, do what is posted above to update your number.
Sign in to your Apple ID account page and edit / update your Apple ID details.
-> edit your trusted 'new' phone number.
the system wants to send confirmation code to my old cell phone number