Need to update payment info on my phone, will not add unless I download the corresponding app but cannot download app because of needing to update payment info

Need to update payment info on my phone, will not add unless I download the corresponding app but cannot download app because of needing to update payment info!

Posted on Aug 28, 2022 9:50 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2022 10:20 PM

Hi Asteroth1134

Welcome to the Apple Community.


Am not sure what the "corresponding app" may be ... maybe you are trying to update payment details on the App Store.


Re: "needing to update payment info"


You may want to see if you can smoothly update your payment details via your Apple ID account online.


✽. Seems you need to add new payment details before you can delete the old ones ...

... (especially if you have regular payments etc.)


Apple ID sign-in:

https://appleid.apple.com

_____________________________________________________-


Other support articles:

Eg: try following the steps in Apple Support's article: Change, add, or remove Apple ID payment methods - Apple Support


What to do: If your payment method has been declined in the App Store or iTunes Store – Apple Support


If needed:

Payment Support:

Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Aug 28, 2022 10:20 PM in response to Asteroth1134

Hi Asteroth1134

Welcome to the Apple Community.


Am not sure what the "corresponding app" may be ... maybe you are trying to update payment details on the App Store.


Re: "needing to update payment info"


You may want to see if you can smoothly update your payment details via your Apple ID account online.


✽. Seems you need to add new payment details before you can delete the old ones ...

... (especially if you have regular payments etc.)


Apple ID sign-in:

https://appleid.apple.com

_____________________________________________________-


Other support articles:

Eg: try following the steps in Apple Support's article: Change, add, or remove Apple ID payment methods - Apple Support


What to do: If your payment method has been declined in the App Store or iTunes Store – Apple Support


If needed:

Payment Support:

Apple Support


All the best :-)

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Need to update payment info on my phone, will not add unless I download the corresponding app but cannot download app because of needing to update payment info

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