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Face ID doesn't work after phone got wet. What can I do and is this phone water proof

How to fix face ID after phone got wet? Device Iphone Xr

iPhone XR, iOS 15

Posted on Aug 29, 2022 4:05 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2022 4:44 AM

Hello,

The phones are somewhat water resistant, however, they can still sustain water damage.

Start here:

If Face ID isn't working on your iPhone X or later

Also see:

About splash, water, and dust resistance of iPhone 7 and later 

Water and other liquid damage to iPhone or iPod isn't covered by warranty 

Good luck.

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Question marked as Top-ranking reply

Face ID doesn't work after phone got wet. What can I do and is this phone water proof

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