IPhone12 screen dims in sunlight
My iphone12 dims and almost goes into «black modus» making it impossible to read and operate after a few minutes outside and in sunlight.
«Adjust for sunlight» is off in my setting.
This has been the behavior of my iphone12 since purchased, and a different behavior than my old iphone7 with same setting and sunlight expose.
The iphone12 is not exposed for heat, it happens in my hand, but being outdoors in the sun.
i have testet another iphone12 and my old iphone7 with my iphone12 with same setting, sunlight (and eventual heat) expose.
While my iphone12 dims after a short while and making it impossible to read the screen, the other iphones are all OK.
Apple repair says just wit a one sentence that this is not an error with the product.
The situation is that being outside in the sun, I need to carry and use my old iphone7 with me, as the iphone12 goes into black screen. This is a big problem and I have difficulties to accept apples conclusion that there are no errors.
Before:
- A friends iphone12 to the left
- my iphone12 in the middle
- my old iphone7 to the right
All phones have same setting, same sun and heat expose
After:
After a short while, my iphone12 goes and stays in dimmed screen and impossible to use.
this happens also when temperatures are very low (I live in norway), so heat is not the
oroblem for the different behavior of my iphone12
please give some advice what do so I can use
my iphone12 outdoors.
iPhone 12 Pro