Wrist burn

Question

Level 1

5 points

Wrist burn

i have had my Apple Watch series 3 for around 2 years give it take. While wearing my watch yesterday (8/28/2022) mid day I started feeling a burning itchy feeling on my left wrist (where I wear my watch) it then started giving me pain, quickly so I took my watch off thinking maybe something got under my watch? When I took my watch off I had a burn of a circle with a couple other markings. My watch now will not turn on. I wear my watch through the day and charge it at night.

i will attach a picture of my wrist from yesterday realizing it was my Apple Watch series 3 burning my wrist!!

thank you,

Ashley

[Personal Information Edited by Moderator]

Posted on Aug 29, 2022 7:19 AM

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Answer 1

kr_0188

Level 1

12 points

Sep 17, 2022 8:23 AM in response to APockrus

The same happened to me, with a series 6 after 2 years no problems.

they played it off as a skin irritation and told me the “engineers” said it’s fine. No offer to replace or upgrade or have me send it in to inspect it so this doesn’t happen again. I am so unbelievably disappointed. I demanded a replacement through my apple care, because I fear this watch would burn me again but I don’t find that a good solution.

My post:

Series 6 Watch Burn - Apple Community

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Answer 2

munoz7o7

Community Specialist

Aug 30, 2022 12:11 PM in response to APockrus

Hello APockrus,

Thank you for participating in the Apple Support Communities.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.

Cheers.

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Answer 3

Aug 29, 2022 7:45 AM in response to APockrus

Stop wearing the watch and consult your doctor. You may have developed a nickel allergy.

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