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I received location of my lost iPhone but I can't see it now

my phone has been stolen, a massage from apple came after 2 days with the location of my phone , now i cant see the location that apple send me in whatsapp

please help


[Re-Titled by Moderator]

iPhone 11

Posted on Aug 29, 2022 7:52 AM

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Posted on Aug 29, 2022 8:03 AM

For sure, that message didn't come from Apple, since Apple can't get involved in a lost or stolen device.

Most likely, it was a scam/phishing attempt to get some of your personal info/credentials.

IGNORE those messages, DO NOT respond.

Read this support article:--> https://support.apple.com/en-us/HT204759

Regards

Giulio

3 replies
Question marked as Best reply

Aug 29, 2022 8:03 AM in response to AshkanYZ

For sure, that message didn't come from Apple, since Apple can't get involved in a lost or stolen device.

Most likely, it was a scam/phishing attempt to get some of your personal info/credentials.

IGNORE those messages, DO NOT respond.

Read this support article:--> https://support.apple.com/en-us/HT204759

Regards

Giulio

Aug 29, 2022 8:07 AM in response to AshkanYZ

Not only would Apple not send you a message about your phone being located, they certainly would not send it using WhatsApp.


You fell for a phishing message and gave the thief who has your phone your icloud credentials when you used the link in the message to log in, allowing them to remove the activation lock.


You need to change your Apple ID password. NOW!

I received location of my lost iPhone but I can't see it now

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