Q: iPhone 4 Photo's & Video Rotating Sideways In Email

Here is how it went for me. This is hard to follow.

I did get that to work when emailing the pics from the photostream folder on my phone to my PC. Pics are received upright on my PC. So I tried emailing them from the photo stream folder on my pc as is, the way they arrive rotated from the cloud. When emailing them they are received still rotated if I view the email on my PC but they are fine if I view the same email on my phone. Which means my phone uprights the pic even when emailed from my PC while rotated.

Here's where it gets more interesting. The  pic used for this experiement was of a chair. 

I duplicated this experiment with a self portrait. Again testing my theory on Apple using face recognition software.

The experiment failed. Emailing from the photo share folder on my phone and viewing on my phone it is received upright just as before, But, that same email viewed on my PC, my self portrait is rotated. The facial recognition software used by Apple doesn't work well with PC.  And, if I try to fix it the windows native pic viewer crashes. Apple doesn't want a PC to correct the pic rotation. So I used Faststone image viewer to rotate it and save it.

So what have we learned from this? I have no idea....except that the iPhone and a PC don't play nice in the sandox. There is a workaround by emailing from the phones photo stream folder as discovered, but NOT if that pic is a face shot.

The solution seems to always take pics in the widescreen mode with the home button to the right. That's kind of the way you would hold it as a real camera anyway. (but not for the front facing camera. home button to the left or the pic will be upside down! aaaaahhhhh)

Sorry Steve, it doesn't "just work"

Here's a blog post I wrote about an easy solution to this annoying problem:

http://www.daleisphere.com/easily-rotate-iphone-4s-videos-with-freemake-video-co nverter/

Cheers ... Dale

I just figured this out.  I emailed the video from my I phone 4 to myself to outlook on my PC.  Before I opened the file, I right click and "save as" a Quick Time video.  This allows me to open the video with the correct orientation on the PC.  You can then upload to Facebook or other service with the proper orientation.

I was also frustrated by this issue when emailing photos to my gmail/hotmail/yahoo friends. So I developed an app that lets you email a photo so it will have the correct orientation when the person receives it on their email. Search for Rotate Mailer in the app store.

The problem started with iOS 4. Apple stopped saving images with the correct rotation (instead they just save the metadata with rotation instructions). Unfortunately, none of the web mail sites honor these instructions.

For video, your best choice is to just always take video in landscape with the 'volume buttons downward'. Then the video will never require rotation.

I happened into this topic for I am having the same issue. Still don't have a decent way to fix it but, at least, I think I found a reasonable explanation for this annoying problem.

I think those - like me - who have this problem have shot the videos on their iPhones while having the automatic screen rotation disabled (lock on the rotation icon when double-pressing the Home button). I gave it a try and actually shooting the video horizontally with that option locked makes the iPhone record it as if it was in Portrait Mode.

I hope I have explained myself, please forgive me if I have made some mistakes with my English. (:

Bye!

Same problemo here. Most annoying. Camera is a useful feature, emailing photos almost as useful, incorrectly rotated photos not useful. Repair greatly appreciated.

Same problem here.  But this is just one example . . . the simple truth is that Apple is a cult, the products are NOT good, and they couldn't care less about the user experience.  They just rush the **** out.  They know it will sell whether it's **** or not.  This really is a classic case of the emperor not having a shred of clothes.  I'm as guilty as everyone else . . . this is the SECOND time I've purchased in iPhone.  The first time, I quickly figured out it was crap and threw it off my balcony (safely of course).  Then people convinced me they fixed all the bugs, so I bought another one . . . and it's still CRAP!

I too have this problem, it's not a case of the software that I'm opening them with coz my partner and 3 family members all have iPhone 4 and 4s and it's only mine that doesn't open in portrait mode, I can email it to one of the others and they can forward it off their phones and it will open portrait but if I do the same one it opens landscape. It's getting really frustrating now!

Apple should get this sorted ASAP!!

ok i shot a video yesterday at a concert and today i went to upload it to the bands facebook and it was sideways. i looked online and found this program called "movie rotator" its free. this was able to flip my .mov files. works very fast and perfect. BUT! when i upload the clip anywhere its still sideways! but when i play it either through quicktime or windows movie player or vlc whatever its fixed and not flipped. something embedded in the code that is still reading flipped when i uploaded onto other sites...

if anybody has any idea of this please let me know...

thanks!

Yes, my demo on how to fix your video problem is here:

http://www.daleisphere.com/easily-rotate-iphone-4s-videos-with-freemake-video-co nverter/

...Dale

got the program! thanks, but weird issue. when i drop the file into the program and play it, its not flipped! but its flipped in every other program...  so i cant rotate it in this program... 

i took the file i flipped in the other program i found movie rotator, and just use your program to change the file extention to mp4. this made the file look like it was shot in slow motion.

but since this file does appear to be normal when dropped in this player, i will try to keep it as an mov file and just save it to see if it keeps it that way.

i will update the progress.

Well, if re-saving it as .mov file doesn't work, try transcoding into any other codec - I recommend MP4 (which is h.264). That should definately solve the problem. Sounds like there is something really weird going on in the original movie file.

ok so i took the file that was flipped with another program and put it into the program you provided. so it showed the file in the right view already and i decided to make it an mp4 to over write any settings that might have been embedded in the file. by doing this it warped the video and made it look slow motion.

so i took the original file that was showing flipped, inserted that into the program you provided and it wasnt showing flipped anymore. so what all i did was say save as .mov which it was already. and that worked perfect.

uploaded that online and it shows perfect.

so thanks!

Dale, thanks so much for the links to rotate most of my pictures and videos.  I am having a problem with a few of the videos though, after I flip them using the Freemaker Video Converter and they go into My Videos folder, I've noticed that the icon will turn to a musical note and I can only get the audio on the video and the picture is gone.  What have a done wrong?  I used the MP4 like you did in your video, should I have used one of the other options?

I have solved the issue with my iphone 4. Simply take a video with the phone turned so that the usb port is to your left. Save the video then copy it to your pc (I don't have a mac).  When played on the pc, the video will be in the proper orintation.