TennisGuy007
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Q: iPhone 4 Photo's & Video Rotating Sideways In Email

When I take photo's & video's holding my iPhone 4 straight up and down (portrait mode), the iPhone 4 rotates photo's and video's sideways when emailed from iPhone to another person's email address. Has anyone else had this problem? The photo's & video's look perfect when viewing on the iPhone but turn out sideways when emailed.

I called Apple support about this and they said it was likely a software problem, but said not enough compliants have come in to push a priority fix for it. They said a future iOS update may fix the problem.

I spent $299 for my phone and I want this fixed. What recourse do I have? I've had the phone for about 6 weeks. Any advice?

iPhone 4, iOS 4, updated to iOS 4.0.1

Posted on Aug 12, 2010 7:44 AM

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TennisGuy007

Q: iPhone 4 Photo's & Video Rotating Sideways In Email

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  • by fmzd,

    fmzd fmzd Apr 13, 2015 4:00 AM in response to Dave Jo
    Level 1 (0 points)
    Apr 13, 2015 4:00 AM in response to Dave Jo

    Thank you! This works, at least for me watching the videos on my computer.

     

    This is still happening on Windows 7 and an iPhone 5 with iOS 8+. My computer was set to play all videos with Windows Media Player. I guess I'll have to change that so Movies now use Quicktime. Don't quite love the solution, but it works. I don't really like that Apple forces us to do things 'the Apple way'.

     

    Only issue I still have is when sending these to other people.

     

    Anyway, thank you!

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