I had my front camera fixed but it still won’t let me use my Face ID is there a way I can reset that

I had my front camera fixed but it still won’t let me use my Face ID is there a way I can reset that

iPhone 12 Pro Max, iOS 15

Posted on Aug 29, 2022 3:52 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 29, 2022 4:05 PM

Was the camera "fixed" at the Apple Store or an authorized Apple Service shop?


If yes, take the camera back for more service.


If the repairs were not done by Apple or an authorized Apple Servicer, ask for a refund and take the phone into an Apple Store or authorized Apple Service shop to see if repairs are possible.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 29, 2022 4:05 PM in response to chaz199

Was the camera "fixed" at the Apple Store or an authorized Apple Service shop?


If yes, take the camera back for more service.


If the repairs were not done by Apple or an authorized Apple Servicer, ask for a refund and take the phone into an Apple Store or authorized Apple Service shop to see if repairs are possible.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I had my front camera fixed but it still won’t let me use my Face ID is there a way I can reset that

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.