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MSI laptop can’t recognize ipad air 4

Can’t connect to MSI laptop windows 11 , ACTION TAKEN- uninstall and reinstall ITUNES, update drivers, use different cable, connect to other laptop (it works to other laptop), update windows, please note, i have iphone xr working properly to laptop

iPad Air, iPadOS 15

Posted on Aug 29, 2022 5:33 PM

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Question marked as Top-ranking reply

Posted on Aug 30, 2022 5:39 AM

Having already updated iTunes - and verified that your iPhone appears to connect as expected - try using a different USB port of your computer. This will very often trigger a driver-reload - and resolve a connection problem for a specific device.


If problems persist, revisit the troubleshooting guidance outlined here:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 30, 2022 5:39 AM in response to VfmII

Having already updated iTunes - and verified that your iPhone appears to connect as expected - try using a different USB port of your computer. This will very often trigger a driver-reload - and resolve a connection problem for a specific device.


If problems persist, revisit the troubleshooting guidance outlined here:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

MSI laptop can’t recognize ipad air 4

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