Tryed to install a new copy of OS X El Capitan to fix Mail, endet up with a OS X installer loop. Can't start up on this (my main) SSD drive anymore!

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Tryed to install a new copy of OS X El Capitan to fix Mail, endet up with a OS X installer loop. Can't start up on this (my main) SSD drive anymore!

How do I get rid of the failed OS X installer loop?

I have a second internal drive with the same OS X installed but need to use the files and info on my main drive! The SSD drive icon is on my desktop and I can open it but when I try to start up on it, it is now called installer and gives me the installer loop that goes nowhere! Please help.

Mac Pro

Posted on Aug 29, 2022 5:49 PM

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Answer 1

Sep 1, 2022 7:16 PM in response to Walter Wedler

Check the health of the main internal drive by running DriveDx. Post the complete text report here using the "Additional Text" icon which looks like a piece of paper.

If the drive is healthy, then try running Disk Utility First Aid on the internal drive.

What is the exact model of the Mac? You can get this information by clicking the Apple menu and selecting "About This Mac". Also, what is the make & model of the SSD?

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Answer 2

Jaym_8

Community Specialist

Aug 30, 2022 2:17 PM in response to Walter Wedler

Hello Walter Wedler,

To delete the installer just go to Finder > Applications, locate the installer then click and drag it to the trash. Once it's been moved, empty the Trash to permanently delete it.

If you're having issues updating your system, here's some steps you can try: If an error occurred while updating or installing macOS

Cheers!

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Tryed to install a new copy of OS X El Capitan to fix Mail, endet up with a OS X installer loop. Can't start up on this (my main) SSD drive anymore!

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