Sign to Apple ID

Hello, I cannot go to my apple ID, Can you help me? (when I am writing the email and password for my Apple ID the will be white screen and nothing more)

iPhone 13 Pro Max, iOS 15

Posted on Aug 29, 2022 11:44 PM

Reply
2 replies

Aug 29, 2022 11:47 PM in response to emeliane

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sign to Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.