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MacOS Update

I keep trying to update to MacOS Monterey but the last step of the process keeps getting stuck on two minutes remaining

MacBook Air 13″, macOS 11.0

Posted on Aug 30, 2022 1:54 AM

Reply
Question marked as Best reply

Posted on Aug 30, 2022 2:06 AM

Is the user profile true and accurate ----> MacBook Air 13″, macOS 11.0 ?


If Yes, suggest updating Big Sur to the current version 11.6.8 before attempting the upGrade to Monterey 12.5.1


If No to above question --->


There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences

1 reply
Question marked as Best reply

Aug 30, 2022 2:06 AM in response to lzghur

Is the user profile true and accurate ----> MacBook Air 13″, macOS 11.0 ?


If Yes, suggest updating Big Sur to the current version 11.6.8 before attempting the upGrade to Monterey 12.5.1


If No to above question --->


There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences

MacOS Update

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