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Purple screen of death

As described in June 2022 by user -- FCPfan2B who wrote:

MacOS seems to have it own version except that it is purple and is

preceded by a short freeze. Then all goes purple for some milliseconds.

Which is followed by a restart. All work a goner and nowhere to send an

invoice for the extra work.


What's happening?

MacBook Air

Posted on Aug 30, 2022 5:46 AM

Reply
Question marked as Best reply

Posted on Aug 30, 2022 6:40 AM

Trouble Shooting 


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

Similar questions

1 reply
Question marked as Best reply

Aug 30, 2022 6:40 AM in response to UserMacAir

Trouble Shooting 


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

Purple screen of death

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