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Signing out of iCloud without password

Was given an iPad and can’t sign in to my iCloud account because previous iCloud account is signed in and I can’t sign it out

Posted on Aug 30, 2022 6:39 AM

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Posted on Aug 30, 2022 7:25 AM

You’ll need assistance from whoever gave you the iPad - as, presumably, it is their AppleID that is both signed-in to iCloud. Be aware that unless the Activation Lock has been removed, by whoever last successfully activated the iPad, you will likely encounter difficulties.


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support



Here is what Apple suggests when purchasing or acquiring a previously used device:


Check for Activation Lock before you buy a device from someone else


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

1 reply
Question marked as Best reply

Aug 30, 2022 7:25 AM in response to Badmoon1984

You’ll need assistance from whoever gave you the iPad - as, presumably, it is their AppleID that is both signed-in to iCloud. Be aware that unless the Activation Lock has been removed, by whoever last successfully activated the iPad, you will likely encounter difficulties.


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support



Here is what Apple suggests when purchasing or acquiring a previously used device:


Check for Activation Lock before you buy a device from someone else


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

Signing out of iCloud without password

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