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Cell phone is missing. How do I change password when my trusted device is no longer available?

One of our company cell phones is missing. How do I change the password on the account when the trusted device is not available?

Posted on Aug 30, 2022 8:28 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2022 11:42 AM

Hav you tried Account Recovery?


The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

4 replies
Question marked as Top-ranking reply

Aug 30, 2022 11:42 AM in response to bkrgranny

Hav you tried Account Recovery?


The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

Cell phone is missing. How do I change password when my trusted device is no longer available?

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