Macbook
Is turning off find my mac necessary if I erase the hard drive before sending in for repair?
MacBook Pro 13″, macOS 10.15
Is turning off find my mac necessary if I erase the hard drive before sending in for repair?
MacBook Pro 13″, macOS 10.15
On the genius reservation confirmation web page, there is this message,
" To service your Mac, Find My Mac will need to be temporarily turned off."
That should be good idea to help them access the Mac.
Some apparently Erase; some do not erase before service.
The inability to 'turn off' Find My Mac will not prevent Apple's ability to fix your Mac.
• Turn off Find My on your devices and items - Apple Support
On the genius reservation confirmation web page, there is this message,
" To service your Mac, Find My Mac will need to be temporarily turned off."
That should be good idea to help them access the Mac.
Some apparently Erase; some do not erase before service.
The inability to 'turn off' Find My Mac will not prevent Apple's ability to fix your Mac.
• Turn off Find My on your devices and items - Apple Support
Thanks
Macbook