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Level 1

4 points

Frozen iphone

My iphone13 is frozen. I cannot turn it off or restart it. None of the apps will open. Help!

iPhone 13 Pro, iOS 15

Posted on Aug 30, 2022 5:12 PM

Top-ranking reply

Level 10

212,486 points

Posted on Aug 30, 2022 5:13 PM

THEN

THEN

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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