It says my account is disabled

Question

Level 1

5 points

iPhone 11, iOS 15

Posted on Aug 30, 2022 8:48 PM

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Answer 1

Level 10

209,013 points

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

Check also ⤵️

1.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.

2.

If your payment method is declined in the App Store or iTunes Store

⤵️

Get more help

If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
If you still need help, contact Apple Support.

3.

If your Apple ID is locked or disabled

-> Get a verification code and sign in with two-factor authentication

4.

If you can't connect to the App Store, iTunes Store, or other Apple services

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

5.

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.