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Level 1

4 points

Hello,

I’m not able to download or update something for some reason.

please help

iPhone 12 Pro Max, iOS 14

Posted on Aug 31, 2022 8:57 AM

Top-ranking reply

Level 10

472,113 points

Posted on Aug 31, 2022 9:05 AM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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