I cannot update the password on my email on my iPad.

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I cannot update the password on my email on my iPad.

I had to change my email password due to receiving a message to say suspect activity had taken place. I did this in June on my iPhone. I have neglected to update the password on my iPad and now it seems that I cannot do it. To begin with it came up with a message to say password authentication was not available. Upon searching for solutions to this I found it best to delete the email account from my iPad turn it off and then add the account again. I tried this but it’s still not letting me verify the password. Please help

Posted on Aug 31, 2022 11:05 AM

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Answer 1

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LotusPilot

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Aug 31, 2022 11:35 AM in response to JennJenn12

Has you email provider switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.

If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.

More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html

For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB

Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

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