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I was charged for an app when I didn’t make the charge for.

I was charged for a purchase in an app which I didn’t make that purchase.

iPhone XS, iOS 15

Posted on Aug 31, 2022 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2022 2:12 PM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support


  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support





1 reply
Question marked as Top-ranking reply

Aug 31, 2022 2:12 PM in response to CesarV_2010

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support


  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support





I was charged for an app when I didn’t make the charge for.

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