Issue removing my secondary cellular plan from my iPhone 13
Does anyone know why the secondary plan on my iPhone 13 will not delete? It gets hung up at Removing... I've tried the hard reset and everything. Help?
iPhone 13
User profile for user:
DanielleM182
User level:
Community Specialist
Hey godehdready,
Thank you for using Apple Support Communities!
Be sure you've done the steps here to remove the plan:
Using Dual SIM with an eSIM - Apple Support
"Erase your eSIM
If you need to erase your eSIM, follow these steps:
Go to Settings.
Tap either Cellular or Mobile Data.
Tap the plan you want to erase.
Tap Remove Cellular Plan.
If you erase all content and settings from your device, you can choose to erase your eSIM as well or keep it. If you want to cancel your cellular plan, you still need to contact your carrier."
Cheers!