My Apple ID Dosnt Work
Hello there. I forgot my Apple ID password. So I need to get the new one.
Also I lost my credit card 2month ago. I need to recover my accont and I dont have my credit card information. Please help me out. Thank you
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If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.
Apple ID - Recover your Apple ID with two-factor authentication account recovery. *
Once you can log into your Apple ID, log into your account in the App Store/iTunes and you should be able to verify the credit card information there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page.
Have you contacted whoever issued you your credit card and requested a replacement credit card?
