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51KimMik47 Author

Level 1

4 points

I can’t update my apps? It keeps saying I am not connected?

I cannot update my app.s it says my account is canceled in App Store? What’s up?

iPhone 11 Pro, iOS 15

Posted on Sep 1, 2022 10:45 AM

Top-ranking reply

Elysios

Level 3

787 points

Posted on Sep 1, 2022 11:21 AM

Read here: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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I can’t update my apps? It keeps saying I am not connected?

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