Hide my email never forwarded to my email on file

Hide my email never forwarded my email to my email on file

iPhone 11, iOS 15

Posted on Sep 1, 2022 12:34 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2022 4:55 PM

Hello Htrip24,


It sounds as though emails sent to the "Hide My Email" account you created aren't being forwarded to the email address of your choice. To confirm, have you verified the Forward To email address in Settings > [your name] > iCloud > Hide My Email > Forward To? If not, make sure the correct email address has a checkmark next to it. You can also find these steps via the link below. 


Set up and use Hide My Email in iCloud+ on all your devices


If the correct email address is selected, have you checked the spam or junk email folder for the Gmail account? If not, the forwarded emails may be delivered to the junk or spam email folders. You may have to move those emails to your inbox. Hopefully, these steps will help you troubleshoot why the emails aren't being forwarded to the email address of your choice.


Post back if you still have problems after working through the steps in the links above. 


Thanks for using the Apple Support Communities.


Cheers!

3 replies
Question marked as Top-ranking reply

Sep 3, 2022 4:55 PM in response to Htrip24

Hello Htrip24,


It sounds as though emails sent to the "Hide My Email" account you created aren't being forwarded to the email address of your choice. To confirm, have you verified the Forward To email address in Settings > [your name] > iCloud > Hide My Email > Forward To? If not, make sure the correct email address has a checkmark next to it. You can also find these steps via the link below. 


Set up and use Hide My Email in iCloud+ on all your devices


If the correct email address is selected, have you checked the spam or junk email folder for the Gmail account? If not, the forwarded emails may be delivered to the junk or spam email folders. You may have to move those emails to your inbox. Hopefully, these steps will help you troubleshoot why the emails aren't being forwarded to the email address of your choice.


Post back if you still have problems after working through the steps in the links above. 


Thanks for using the Apple Support Communities.


Cheers!

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Hide my email never forwarded to my email on file

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