What options other than tossing a perfectly good machine?
On eBay I bought from a reputable seller (5000 5 star) %100 reviews a M1 imac 8core 8Gpu. I did my homework and checked the serial before buying to find it had Apple Care! I called Apple and told them that I had a chance to buy this iMac for a great price because the seller lost their iCloud password. They told me that it was not reported stolen and saw the Apple care. The assured me that I could go to an Apple Store even for help reinstalling the machine. I was so excited to tryu Apple SoC as I am selling my Intel now and have my eye on a studio.
I had no problem doing the erasing and reinstall as i am familiar with the process. I could also deal with a few unexpected issues. When I got it, it was indeed icloud locked. Problem it was locked via MDM.
This was not described and a lot different than a simple iCloud problem. I called Apple and then they saw this. They said it isn't reported stolen and the process of lifting the MDM started but only halfway. They told me the MDM lock needed to be removed from the MDM server....... OK They suggested I find the owner so I could contact the business or organization that had the MDM key. I was happy to find them, if it was stolen, help them get this machine back. If they indeed had no use for it, I would ask for the pin or have them clear the MDM. Apple said for security reasons they could not disclose the iMac's affiliated organization or company. Ok, well I asked them to contact the business or school? They said no. They couldn't do that!
Apple wants to be less wasteful but here is a great machine people dream of owning rotting. What is being green or responsabile? The buying another? Tossing it?
Ethical issues? I am trying to do whats right and responsable. I am blocked with privacy concerns?
In the interest of security I can not help return a school or small business trying to get by their equipment back. At the same time its a waste of resources if the computer can be unlocked. I would imagine millions of kids and underprivileged people and non-profits would kill to have this machine, including me.
What are the options anyone can think of outside of recouping my money via ebay purchase guarantee? I would rather get this running or use the parts to make money to buy a unlocked machine.
I am not asking for a workaround so thieves can get around the MDM, just the opposite. Apple has given me their support, it is not stolen but they can not give me the names needed,
Any ideas out there recouping or experience parting or selling MDM locked iMacs?
Any help is appreciated.