reimbursement

Hello! On August 30, money was withdrawn from my card for the purchase of a program, which happened by accident. This is a very large amount for me and I did not intend to use this program. On the same day I wrote, I submitted an application for a refund, and I was told that it would be considered within 48 hours. I have already been waiting for two days, so please refund me this purchase and refund, I will wait for your understanding.

Posted on Sep 1, 2022 1:00 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2022 1:09 PM

and I was told that it would be considered within 48 hours.


Yes, based on this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 

A little patience & understanding won't hurt.

Refunding your money involves multiple parties, namely Apple - the bank - & your bank.

3 replies
Question marked as Top-ranking reply

Sep 1, 2022 1:09 PM in response to Marianap2199

and I was told that it would be considered within 48 hours.


Yes, based on this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 

A little patience & understanding won't hurt.

Refunding your money involves multiple parties, namely Apple - the bank - & your bank.

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reimbursement

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