Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Volume on iMac 24" suddenly diminished 2021 model

In the middle of a TV episode the sound suddenly went way down and stays that way in other TV shows (These are all downloaded and stored on the HD). Moving the slider in preferences does nothing. Problem does not seem to be happening with music. Nor with the tone played when the computer is restarted.

iMac 24″, macOS 12.5

Posted on Sep 1, 2022 12:07 PM

Reply
Question marked as Best reply

Posted on Sep 3, 2022 9:43 AM

Hi sdaniel5,


If you've already isolated this down to these specific tv shows or movies and other content does play audio as expected, we'd advise contacting Apple Support directly for additional assistance.


See contact options here:


Take care.

2 replies

Volume on iMac 24" suddenly diminished 2021 model

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.