Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Request refund

I want request refund because I don’t buy this application itunes store

iPhone 13 Pro Max, iOS 15

Posted on Sep 1, 2022 4:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2022 4:19 PM

It looks like a scam..

Those invoice screenshots are not from Apple.

An invoice from Apple looks like this:


See this Apple article: If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


If the invoice is not from Apple,

Was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.

 

See also ⤵️:

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


See who has access to your device or accounts

See who has access to your device or accounts – Apple Support (UK)

 

Security and your Apple ID

Security and your Apple ID - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

3 replies
Question marked as Top-ranking reply

Sep 1, 2022 4:19 PM in response to redjon112

It looks like a scam..

Those invoice screenshots are not from Apple.

An invoice from Apple looks like this:


See this Apple article: If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


If the invoice is not from Apple,

Was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.

 

See also ⤵️:

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


See who has access to your device or accounts

See who has access to your device or accounts – Apple Support (UK)

 

Security and your Apple ID

Security and your Apple ID - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

Request refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.