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Our ipda is not turning on, showing the screen in the attached picture.Also volume up bitton doesnt work when holding top button and home screen it get to apple logo but it goes black screen afterwards.

iPad (6th gen) WiFi

Posted on Sep 1, 2022 7:31 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2022 1:46 AM

Your iPad must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

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Question marked as Top-ranking reply

Sep 2, 2022 1:46 AM in response to Mamaoftwo11

Your iPad must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

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Sep 1, 2022 7:51 PM in response to Mamaoftwo11

Mamaoftwo11 Said:

"Our ipda is not turning on, showing the screen in the attached picture.Also volume up bitton doesnt work when holding top button and home screen it get to apple logo but it goes black screen afterwards."

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Thank you for the photo.


Refer to the link provided atop this post.

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Our ipda is not turning on, showing the screen in the attached picture.Also volume up bitton doesnt work when holding top button and home screen it get to apple logo but it goes black screen afterwards.

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