Keyboard disabled after I hit the lock button

after I hit the lock button,,, I can’t type my passcode to access my iPhone

iPhone XR

Posted on Sep 2, 2022 4:59 AM

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Posted on Sep 2, 2022 2:54 PM

thank you for your reply.

Yes, I had faceid enabled.

appel support suggested to restart the iPhone using the is method : volume up, volume down, then hold right volume until the apple shows up then you let it go.

hope this will help somebody.

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Keyboard disabled after I hit the lock button

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