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I still cannot make an iTunes payment. I cannot remove my card either, stating that I still have payments on the card

I cannot make an itunes payment. I cannot remove card either, stating that I still have payments on the card. I'm trying to purchase and album. Never had this issue before.


iMac 21.5″, macOS 10.14

Posted on Sep 2, 2022 7:41 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2022 7:56 AM

To verify your payment information:

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

Add first the new card, then remove the old one.

  

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 






Click here for more support and assistance.





2 replies
Question marked as Top-ranking reply

Sep 2, 2022 7:56 AM in response to kuffytenticle

To verify your payment information:

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

Add first the new card, then remove the old one.

  

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 






Click here for more support and assistance.





I still cannot make an iTunes payment. I cannot remove my card either, stating that I still have payments on the card

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