You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

touch screen not working

how do i get my touch screen to work on iphone

iPhone SE (Gen 3)

Posted on Sep 2, 2022 2:53 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2022 3:12 PM

  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support.

2 replies
Question marked as Top-ranking reply

Sep 2, 2022 3:12 PM in response to markmrcool

  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support.

Sep 2, 2022 3:14 PM in response to markmrcool

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶ Start a Service Request. ⚛



Need more help?



Click ▶ Check Repair Status. 🔧

touch screen not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.