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Macbook is slow to respond in general

-How do I solve "server not found" problems?

-Safari does not want to load past the home page>

-Applications are often a blank screen when opened.

-Can't sign into my I cloud for certain apps due to the apple server being unresponsive.

-Does my Mac Book have a bug or virus? How can I fix this.

MacBook Air 13″, macOS 11.2

Posted on Sep 2, 2022 3:13 PM

Reply
Question marked as Best reply

Posted on Sep 3, 2022 7:00 PM

Hi, and welcome to the Apple Community


Wondering which MacBook Air model (year) you are using. (Apple menu > "About this Mac" may list that.)


Re: Macbook is slow to respond in general


✽. Sometimes third-party (non-Apple) apps (eg: including unnecessary virus checkers, ad-blockers etc.) can cause issues. 

Try turning off any such apps., (even "Chrome", etc can cause issues) or uninstall using the uninstaller from the developer.


✽. Wondering if you have enough memory / storage on your Mac (at least 50 Gb free) for your Operating System to work smoothly.

Eg:

How to check, and /or free up storage space on your Mac.

Free up storage space on your Mac - Apple Support


AND

You might want to work through Apple Support's article

:If your Mac runs slowly – Apple Support

NB: Article is for MacOS 11

... if you have recently updated, choose MacOS 12 at top of article for accurate info.)

__________________________________________________________________________________


-Re: How do I solve "server not found" problems?


If you get a message such as “server not found” when you try to visit a website,

, your computer may be unable to contact a DNS server.


See if this helps: Specify a DNS server on Mac – Apple Support

__________________________________________________________________


Re: -Safari does not want to load past the home page


Try simply quitting Safari, restarting your Mac, and checking if Safari works ok now.

Else:

If Safari on Mac isn't opening a web page or working as expected – Apple Support


If you can’t open a Safari window on Mac – Apple Support

___________________________________________________________________


-Re: Applications are often a blank screen when opened.


Wondering if these are Apple apps, or third-party (non-Apple) apps.


Apple apps: If an app freezes or quits unexpectedly on Mac – Apple Support

NB: Article is for MacOS 11

... if you have recently updated, choose MacOS 12 at top of article for accurate info.)


Third-party apps:

32 bit apps will no longer work on Mac since the OS uses 64bit apps since Catalina OS.

(All Apple apps were updated to 64 bit with the upgrade.)

Antidote: If non-Apple apps, check compatibility on app website / upgrade the apps.


Safely open apps on your Mac – Apple Support

_______________________________________________________________________________________


Re: Can't sign into my I cloud for certain apps due to the apple server being unresponsive.


System requirements for iCloud – Apple Support : (MacOS 12 is recommended)


If you can't connect or sign in to iCloud - Apple Support


iCloud Mail server settings for other email client apps - Apple Support

___________________________________________________________________


Re: -Does my Mac Book have a bug or virus? How can I fix this.


Seems third-party apps and / or lack of enough memory / storage space / are more likely a cause.

If you need more help to fix the issues, feel free to let us know your Mac model (Year) and your findings from the above.

Updating to the latest MacOS if compatible, and space permits, may make a difference.


Or

You can always reach out to the Apple Support Team:


There is a "Get Support" link at the bottom of their webpage (link below):

MacBook Air - Official Apple Support

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Best reply

Sep 3, 2022 7:00 PM in response to ample-pression

Hi, and welcome to the Apple Community


Wondering which MacBook Air model (year) you are using. (Apple menu > "About this Mac" may list that.)


Re: Macbook is slow to respond in general


✽. Sometimes third-party (non-Apple) apps (eg: including unnecessary virus checkers, ad-blockers etc.) can cause issues. 

Try turning off any such apps., (even "Chrome", etc can cause issues) or uninstall using the uninstaller from the developer.


✽. Wondering if you have enough memory / storage on your Mac (at least 50 Gb free) for your Operating System to work smoothly.

Eg:

How to check, and /or free up storage space on your Mac.

Free up storage space on your Mac - Apple Support


AND

You might want to work through Apple Support's article

:If your Mac runs slowly – Apple Support

NB: Article is for MacOS 11

... if you have recently updated, choose MacOS 12 at top of article for accurate info.)

__________________________________________________________________________________


-Re: How do I solve "server not found" problems?


If you get a message such as “server not found” when you try to visit a website,

, your computer may be unable to contact a DNS server.


See if this helps: Specify a DNS server on Mac – Apple Support

__________________________________________________________________


Re: -Safari does not want to load past the home page


Try simply quitting Safari, restarting your Mac, and checking if Safari works ok now.

Else:

If Safari on Mac isn't opening a web page or working as expected – Apple Support


If you can’t open a Safari window on Mac – Apple Support

___________________________________________________________________


-Re: Applications are often a blank screen when opened.


Wondering if these are Apple apps, or third-party (non-Apple) apps.


Apple apps: If an app freezes or quits unexpectedly on Mac – Apple Support

NB: Article is for MacOS 11

... if you have recently updated, choose MacOS 12 at top of article for accurate info.)


Third-party apps:

32 bit apps will no longer work on Mac since the OS uses 64bit apps since Catalina OS.

(All Apple apps were updated to 64 bit with the upgrade.)

Antidote: If non-Apple apps, check compatibility on app website / upgrade the apps.


Safely open apps on your Mac – Apple Support

_______________________________________________________________________________________


Re: Can't sign into my I cloud for certain apps due to the apple server being unresponsive.


System requirements for iCloud – Apple Support : (MacOS 12 is recommended)


If you can't connect or sign in to iCloud - Apple Support


iCloud Mail server settings for other email client apps - Apple Support

___________________________________________________________________


Re: -Does my Mac Book have a bug or virus? How can I fix this.


Seems third-party apps and / or lack of enough memory / storage space / are more likely a cause.

If you need more help to fix the issues, feel free to let us know your Mac model (Year) and your findings from the above.

Updating to the latest MacOS if compatible, and space permits, may make a difference.


Or

You can always reach out to the Apple Support Team:


There is a "Get Support" link at the bottom of their webpage (link below):

MacBook Air - Official Apple Support

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

Macbook is slow to respond in general

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