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Caller ID - can’t turn it off or on (spinning wheel)

Hi there, I’ve had this issue for a while now. I can’t change my Caller ID settings on my iphone (iphone 11, iOS 15.6.1).

All I get is the spinning icon - forever and ever 🙄.

Yes, I’ve tried soft resets.

No joy.

iPhone 11

Posted on Sep 2, 2022 8:39 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2022 8:40 PM

For voice calls: In many countries this is enabled by your carrier only if you are a VIP.

Contact your carrier.



  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


1 reply
Question marked as Top-ranking reply

Sep 2, 2022 8:40 PM in response to matthk

For voice calls: In many countries this is enabled by your carrier only if you are a VIP.

Contact your carrier.



  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


Caller ID - can’t turn it off or on (spinning wheel)

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