Caller cant hear unless on speaker

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Level 1

4 points

Caller cant hear unless on speaker

When calling someone, they automatically tell me they my voice is muffled or that they cant hear me. In the beginning I chalked it up to bad signal, but Ive discovered that the audio quality for them suddenly fixes when i set my phone to speaker. I have no problem hearing them, but they cannot hear me unless its on speaker. Is there a reason for this? What can I do to better the quality when not on speaker?

iPhone X, iOS 15

Posted on Sep 3, 2022 12:51 AM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,812 points

Sep 3, 2022 1:04 AM in response to lys49

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Caller cant hear unless on speaker

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